Foodies in Hong Kong will have one less delivery option in the city after Deliveroo shuts down next month. The UK-based food drop-off platform will close in Hong Kong after April 7, 2025, the last day of its operations in the city. The company made the “tough decision” as they felt they could no longer provide quality service to their customers, riders, and restaurants. Users are advised to spend their account credit and redeem gift cards before the app goes dark.
Why Deliveroo is Closing in Hong Kong
In a message on its app, Deliveroo said, “We’ve taken the tough decision to close our business in Hong Kong. This is because Deliveroo cannot continue to offer the great service to customers, restaurant, and riders that we always aim for and so our final day of operations in Hong Kong will be April 7, 2025.” However, the platform has tied up with rival foodpanda so that users can keep placing orders at eateries and groceries in the territory, and will redirect riders to join its competitor.
Other Delivery Options in the City
The British company has sold part of its assets to Delivery Hero, the parent entity of foodpanda, and, according to media reports, has nominated liquidators to manage the Hong Kong closure. The platform debuted in the territory in 2015, and in the time since partnered with more than 10,000 riders and restaurants.
Deliveroo’s closure comes not long after Mainland China-based KeeTa launched in Hong Kong in 2023. The Meituan-owned service initially launched with delivery options only in Mong Kok and Tai Kok Tsui, but has extended its network across the city since then. Uber Eats also had a presence Hong Kong, but closed in 2021 for unknown reasons.
Image credits: DaoUiDai HaKungMi 88 via WikiCommons
